Every product sold by RUPAREKHA Lifestyle is manufactured specifically after your order is placed. Because our products are made-to-order, we generally do not accept returns or exchanges unless the product has a manufacturing defect, printing defect, arrives damaged, or the wrong item has been delivered.

We will gladly replace or refund eligible products if:

• The product has a manufacturing defect.
• The print quality is defective.
• The wrong product, design, colour, or size was shipped by us.
• The product arrived damaged during transit.
• The product is materially different from what was ordered due to our error.

Returns, refunds, or exchanges will not be accepted for:

• Change of mind.
• Customer ordered the wrong size.
• Customer selected the wrong colour or design.
• Minor colour variation due to screen or device settings.
• Products that have been worn, washed, altered, or damaged after delivery.
• Products without original tags or packaging.

Any issue must be reported within 48 hours of receiving the order.

Please include:

• Order Number
• Clear photographs of the product
• Photographs of the shipping package (if damaged)
• A brief description of the issue

Once your request has been reviewed and approved, we may:

• Send a replacement product at no additional cost.
• Request the defective item to be returned if required.
• Arrange pickup where available.

Replacement orders are generally processed within 3–5 business days after approval.

Refunds are provided only when a replacement cannot reasonably be offered or where otherwise required under applicable law.

• Refunds are issued to the original payment method.
• Processing time generally ranges from 5–10 business days after approval.
• Bank or payment gateway processing times may vary.